We practised dialling 111 on phones and talking to the operator. You need to know:
- the service you require - ambulance, fire or police
- the address you are calling from
- the number you are calling from
- why you are calling
- whether the person injured is awake and breathing
We realised that a lot of us DO NOT know our addresses and phone numbers! PLEASE work on this at home - it is very important in an emergency to be able to clearly tell the operator where you are.
We think that we are more ready to deal with an emergency - but we hope we don't have to soon!!!
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